shipping policy
Shipping Policy for RedPassion
1. General Information
All orders are subject to product availability. If an item is out of stock at the time you place your order, we will inform you and refund the full amount of your order using the original payment method.
2. Place of delivery
The items offered on our website are only available for delivery within Europe. Shipments outside these areas are not available at the moment.
3. Delivery time
An estimated delivery time will be provided once your order has been placed. Delivery times are estimates and start from the shipping date, rather than the order date. Delivery times should be used as a guide only and are subject to acceptance and approval of your order. The delivery date may vary due to carrier shipping practices, delivery location, and the items you order.
4. Shipping costs
Shipping fees are based on the weight of your order and the delivery method. To find out how much shipping your order will cost, simply add the items you want to buy to your cart and proceed to the checkout page. Once on the checkout screen, the shipping fees will be displayed. Additional shipping fees may apply to remote areas or for bulky or heavy items. You will be informed of all fees on the checkout page.
5. Items damaged during transport
If there is any damage to the packaging upon delivery, contact us immediately at contactredpassion@gmail.com.
6. Questions
If you have any questions regarding the delivery and shipping of your order, please contact us at contactredpassion@gmail.com.